I had a bit of a shocking phone call today. A new business customer wants me to come and check out their stuff. He just CANCELLED his service contract with his old IT firm because they were charging him $10,000 a year in retention fees! Then when someone came out there there were additional charges. I’ve talked about service contracts on here before, but I’ve never had anyone actually quantify for me just how insane they can be. Don’t get used, just call Litchfield County Computer. You’ll still get awesome service without getting used.